Effective Date: 17-September-2026

Welcome to Jatti Spices. These Terms & Conditions govern your use of our website and the purchase of products through our online store.

By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

1. About Jatti Spices

Jatti Spices provides food products including spices, masala powders, chutney powders, pickles, fryums, and other related products through its website and other sales channels.

We reserve the right to update product information, pricing, availability, and website content when necessary.

2. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, ingredients, and other information displayed on our website are accurate.

However:

  • Product colours and appearance may vary slightly from images displayed on the website.
  • Packaging may change from time to time.
  • Product availability may change without prior notice.
  • Minor variations may occur in appearance, texture, or taste due to the nature of food products.

If you have any questions about a product, please contact us before placing your order.

3. Pricing

All prices displayed on the website are in Indian Rupees (₹) unless otherwise stated.

We reserve the right to change product prices at any time without prior notice.

The price applicable to your order will be the price displayed at the time the order is placed, subject to any applicable taxes, delivery charges, discounts, or promotional offers.

4. Orders

When you place an order through our website, you are making a request to purchase the selected products.

An order is considered accepted once Jatti Spices confirms the order.

We reserve the right to cancel or refuse an order in circumstances including:

  • Product availability issues.
  • Incorrect pricing or product information.
  • Suspected fraudulent or unauthorized transactions.
  • Delivery limitations.
  • Errors in the order or customer information.
  • Circumstances beyond our reasonable control.

If we cancel an order for which payment has already been received, an eligible refund will be processed according to our Refund & Returns Policy.

5. Customer Information

You are responsible for providing accurate and complete information when placing an order.

This includes:

  • Correct name.
  • Valid phone number.
  • Correct email address.
  • Complete delivery address.
  • Correct product and quantity details.

Jatti Spices will not be responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

6. Payment

We may provide multiple payment methods, including online payment and Cash on Delivery, where available.

Online payments may be processed through third-party payment service providers. Customers are required to provide accurate information when completing a transaction.

Jatti Spices does not guarantee uninterrupted availability of any particular payment method.

7. Delivery

We aim to process and deliver orders within the estimated delivery timeframe displayed on the website or communicated to the customer.

Delivery times may vary depending on:

  • Delivery location.
  • Courier availability.
  • Weather conditions.
  • Public holidays.
  • Transportation disruptions.
  • High order volumes.
  • Other circumstances outside our reasonable control.

Estimated delivery times are not guaranteed unless expressly stated otherwise.

8. Food Products and Storage

Customers are responsible for storing food products according to any storage instructions provided on the product packaging.

Please check the product packaging for information relating to ingredients, allergens, best-before dates, storage conditions, and other relevant product information.

Customers should not consume a product if its packaging appears damaged, tampered with, or otherwise unsuitable.

If you receive a damaged or incorrect product, please contact us promptly in accordance with our Refund & Returns Policy.

9. Cancellation, Returns & Refunds

Order cancellations, returns, replacements, and refunds are governed by our Refund & Returns Policy.

Because our products are primarily food and consumable products, returns may be limited except where an item is damaged, defective, incorrect, missing, or otherwise eligible for a remedy under our applicable policy or law.

10. Promotions and Discounts

From time to time, Jatti Spices may offer discounts, promotional codes, special offers, or other promotions.

Unless otherwise stated:

  • Promotional offers are subject to availability.
  • Offers may have specific validity periods.
  • Multiple offers may not always be combined.
  • We reserve the right to modify or withdraw promotions where permitted by law.

Specific terms may apply to individual promotional offers.

11. Intellectual Property

All content on this website, including but not limited to:

  • Logos and brand names.
  • Product photographs.
  • Text and descriptions.
  • Graphics and designs.
  • Website layout.
  • Images and other materials.

is owned by or licensed to Jatti Spices unless otherwise stated.

You may not reproduce, copy, modify, distribute, publish, or commercially use our website content without prior written permission, except where permitted by applicable law.

12. Website Use

You agree to use this website only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities.
  • Attempt to gain unauthorized access to our website or systems.
  • Introduce viruses, malicious code, or harmful software.
  • Interfere with the operation or security of the website.
  • Use automated methods to improperly collect information from the website.
  • Submit false, misleading, or unauthorized information.

We reserve the right to restrict or terminate access where we reasonably believe the website is being misused.

13. Third-Party Services and Links

Our website may use or provide links to third-party services, including payment gateways, delivery providers, analytics services, and other external websites.

Third-party services are subject to their own terms and policies. Jatti Spices is not responsible for the availability, content, policies, or practices of third-party services.

14. Limitation of Liability

To the extent permitted by applicable law, Jatti Spices will not be liable for losses arising from circumstances beyond our reasonable control, including delivery delays, technical failures, communication failures, natural events, or third-party service interruptions.

Nothing in these Terms & Conditions excludes or limits any liability or consumer right that cannot legally be excluded or limited under applicable law.

15. Indemnity

To the extent permitted by applicable law, you agree to use the website and purchase products responsibly and to be responsible for losses or claims arising from your unlawful misuse of the website or violation of these Terms & Conditions.

16. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

17. Changes to These Terms

Jatti Spices may update these Terms & Conditions from time to time.

Changes will be posted on this page with an updated effective date. Your continued use of the website after changes are posted constitutes acceptance of the updated terms, to the extent permitted by applicable law.

18. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes shall be subject to the jurisdiction of the appropriate courts or authorities, subject to applicable consumer protection laws and regulations.

19. Contact Us

If you have questions about these Terms & Conditions, please contact us:

Jatti Spices
Phone: (+91) 82176 82361 / (+91) 81233 49274
Email: info@jattispices.in

For order-related enquiries, please provide your order number and relevant details so that we can assist you promptly.

© 2026 JATTI SPICES – All Rights Reserved.