Effective Date: 17-September-2026

At Jatti Spices, we carefully pack and dispatch every order to ensure that our products reach you safely and in good condition. We use India Post and Shiprocket-supported delivery services to deliver orders across India.

1. Shipping Coverage

We currently offer delivery to locations across India, subject to the availability of postal and courier services in the destination area.

Orders may be shipped through:

  • India Post / Postal Service
  • Shiprocket and its associated courier partners

The delivery service used for your order may vary depending on the delivery location, availability, and other logistical factors.

2. Estimated Delivery Time

Delivery times are generally as follows:

  • Within Karnataka: Up to 5 days
  • Outside Karnataka: Approximately 7–10 days

These are estimated delivery timelines and may vary depending on the destination, courier availability, weather conditions, public holidays, transportation delays, or other circumstances beyond our control.

3. Order Processing

Orders are processed and packed after successful order confirmation and payment verification, where applicable.

Please allow reasonable processing time before your order is handed over to the postal or courier service.

Once your order has been dispatched, tracking information may be provided where tracking is available.

4. Tracking Your Order

For shipments sent through services that provide tracking, customers may receive a tracking number or tracking details.

You can use the provided tracking information to check the status of your shipment.

For certain postal or delivery services, tracking updates may take some time to appear after dispatch.

5. Delivery Delays

While we aim to deliver orders within the estimated timeframe, delays may occasionally occur due to circumstances outside our control, including:

  • Weather conditions.
  • Public holidays.
  • Postal or courier delays.
  • Transportation disruptions.
  • Incorrect or incomplete delivery addresses.
  • High shipping volumes.
  • Remote or difficult-to-reach locations.
  • Other unforeseen circumstances.

Jatti Spices is not responsible for delays caused by third-party delivery providers or circumstances beyond our reasonable control.

6. Incorrect Delivery Information

Customers are responsible for providing an accurate delivery address, phone number, and other information required for successful delivery.

If an order is returned because of an incorrect or incomplete address, an unavailable recipient, or repeated failed delivery attempts, additional shipping charges may apply for re-dispatch, where applicable.

7. Damaged or Incorrect Orders

If your order arrives damaged, tampered with, or contains an incorrect or missing product, please contact us within 48 hours of delivery.

Please provide your order number along with clear photographs or videos of the package and products so that we can investigate and provide an appropriate resolution.

Please refer to our Refund & Returns Policy for more information.

8. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout or communicated to the customer before the order is confirmed.

Shipping charges may vary depending on the order, destination, package weight, and delivery service.

9. Contact Us

If you have questions regarding your shipment or delivery, please contact us:

Jatti Spices
Phone: (+91) 82176 82361 / (+91) 81233 49274
Email: info@jattispices.in

Please provide your order number when contacting us about a shipment.

10. Policy Updates

Jatti Spices reserves the right to update this Shipping Policy from time to time. Any changes will be published on this page with the updated effective date.

By placing an order through our website, you acknowledge and agree to this Shipping Policy.